X baji apps' Privacy Policy

Welcome to x baji apps. This Privacy Policy explains how x baji apps collects your personal information, how it is used, and how it is kept secure. By using our website or mobile app, you agree to this policy.

X baji apps is an internationally licensed online gaming and betting platform serving users in Bangladesh and other countries. This Privacy Policy applies to all x baji apps products and services — including the website, mobile app, live chat, and email communications.

X baji apps collects certain personal information to provide you with its services. This data falls into three main categories: information you provide directly, information collected automatically from your usage, and information received from third parties.

• The information you provide directly at registration is most critical — accurate details are mandatory.
• X baji apps does not collect device location data while you use the app; however, IP addresses are logged.
• Transaction confirmation details are received from third-party payment gateways.

X baji apps uses your information only for specific, legitimate purposes. We never use your data for anything not described in this policy. The main reasons we use your information are outlined below:

• For account creation, verification, and management — including login and identity confirmation on x baji apps.
• To process deposits, withdrawals, and other financial transactions.
• To send bonuses, promotions, and personalized offers — based on your preferences and gaming history.
• To detect and prevent fraud, money laundering, and suspicious activity.
• To improve the x baji apps platform and plan new features.
• To meet legal obligations — such as compliance with international gaming license requirements.
• To ensure responsible gaming — identifying excessive gaming patterns and providing support.
• To provide customer support — resolving your queries and complaints.

X baji apps does not share your personal information with any unauthorised third parties. However, in limited circumstances, certain information may be shared with specific partners:

• Payment providers: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Game providers: Third-party game developers — only the data necessary to operate games.
• Law enforcement agencies: Information may be disclosed under court order or other legal obligations.
• Fraud prevention agencies: To report suspicious activity to international gaming fraud databases.
• Technology partners: Cloud hosting and analytics providers — limited and encrypted data only.

X baji apps ensures all partners comply with international data protection standards. No partner is permitted to use your information for their own marketing purposes.

X baji apps uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

• Essential cookies: Login sessions and security tokens — x baji apps cannot function properly without these.
• Performance cookies: Page load speed and crash reports are collected to improve platform performance.
• Functional cookies: To remember your language preference, theme settings, and game history.
• Analytics cookies: To understand which games or features are used most.

You can disable cookies through your browser settings, though this may prevent some x baji apps features from working correctly. Disabling essential cookies may cause login issues.

X baji apps protects your data using industry-leading technology. Our security measures are regularly audited by independent third-party auditors. The following safeguards are active on x baji apps:

• All data transfers are protected with 256-bit TLS/SSL encryption.
• Passwords are stored using the bcrypt hashing algorithm — never stored in plain text.
• Payment data is stored on a separate secured server in compliance with PCI DSS Level 1 standards.
• Databases are regularly backed up and stored in encrypted cloud storage.
• Accounts are automatically locked when a suspicious login attempt is identified.
• X baji apps servers are monitored 24/7 by a dedicated security team.
• Staff access to data is restricted — only authorised personnel can view specific information.

As an x baji apps user, you have specific rights over your own data. We respect these rights and process all requests within a maximum of 30 business days:

• Right to know: You may request to know what information x baji apps holds about you.
• Right to rectification: You can request that incorrect or outdated information be updated.
• Right to erasure: After closing your account, you may request that your personal information be deleted.
• Right to restrict processing: You can request that your data not be used for specific purposes.
• Right to portability: You may request an export of your personal information in a readable format.
• Right to Object: You can opt out of marketing communications at any time.

X baji apps retains your information only for as long as necessary. All data is kept while your account is active. After account closure, certain information must be retained for a defined period due to legal obligations:

• Financial transaction records — 5 years after account closure (in accordance with financial regulations).
• KYC verification documents — 3 years after account closure (as required by international gaming license conditions).
• Gaming logs and betting history — retained for 2 years after account closure.
• Customer service communication records — retained for up to 1 year.
• Marketing preferences and cookie data — deleted immediately upon opt-out.

After the above retention periods, x baji apps permanently deletes your data or anonymises it so that you can no longer be identified.

X baji apps strictly does not provide services to anyone under 18. In line with our Privacy Policy, we do not collect data from minors, and any such data collected inadvertently will be deleted immediately.

• Age verification is mandatory at the time of registration.
• Age is verified through identity documents during the KYC process.
• Accounts are suspended for additional verification if suspicious activity is detected.
• If a parent or guardian becomes aware of a child's account, please contact our support team.

X baji apps reserves the right to update this Privacy Policy, in part or in full, at any time. For significant changes, we will display a notification on the platform and send an email to your registered address. Continued use of x baji apps after any changes constitutes acceptance of the updated policy.

Previous versions of the policy are kept on file as archives. For any questions about changes, please contact the x baji apps support team.

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact the x baji apps data protection team. We typically respond within 3 business days.